Antecedents Word
Antecedents that Drive Business Results
Catherine Bale
Regis University
The business result I am focusing on in my organization is to decrease the turnover rate (increasing the retention rate) through increased employee satisfaction. Based on the desired behavior we are trying to promote, I have developed a list of antecedents to help drive that behavior and looked for positive and negative consequences. With the antecedents chosen, we are hoping to drive forward positive behavior and achieve our desired business result.
Antecendents
For each of my desired behaviors, I was able to put together 2-3 antecedents and also corresponding consequences for the actions. “All of us continuously respond to signals in our environment (antecedents) that lead to some action on our part (behavior), which in turn leads to something happening as a result of our action (consequences)” (Daniels & Bailey, 2014, 106). To increase employee satisfaction, the behaviors I chose are increased communication, increased opportunity for advancement, and increased employee recognition. These actions will all help to increase employee retention and make for a happier and more fun place to work. I also used a PIC/NIC analysis to help see what the consequences were for the antecedents chosen (see appendix). Most of the antecedents chosen are effective prompts and creating training experiences for the employees involved. “Antecedent stimuli can evoke the right response for the situation or the wrong response (from the perspective of the “sender” or what was intended)” (“Antecedents”, 2014).
Increased Communication Increased communication can occur with many antecedents but I chose to focus on just a few. Team member surveys are important to do quarterly in order to get some sort of dialogue going about how things are in regards to the business. These surveys should be handled by the management and should be looked at and evaluated during
Catherine Bale
Regis University
The business result I am focusing on in my organization is to decrease the turnover rate (increasing the retention rate) through increased employee satisfaction. Based on the desired behavior we are trying to promote, I have developed a list of antecedents to help drive that behavior and looked for positive and negative consequences. With the antecedents chosen, we are hoping to drive forward positive behavior and achieve our desired business result.
Antecendents
For each of my desired behaviors, I was able to put together 2-3 antecedents and also corresponding consequences for the actions. “All of us continuously respond to signals in our environment (antecedents) that lead to some action on our part (behavior), which in turn leads to something happening as a result of our action (consequences)” (Daniels & Bailey, 2014, 106). To increase employee satisfaction, the behaviors I chose are increased communication, increased opportunity for advancement, and increased employee recognition. These actions will all help to increase employee retention and make for a happier and more fun place to work. I also used a PIC/NIC analysis to help see what the consequences were for the antecedents chosen (see appendix). Most of the antecedents chosen are effective prompts and creating training experiences for the employees involved. “Antecedent stimuli can evoke the right response for the situation or the wrong response (from the perspective of the “sender” or what was intended)” (“Antecedents”, 2014).
Increased Communication Increased communication can occur with many antecedents but I chose to focus on just a few. Team member surveys are important to do quarterly in order to get some sort of dialogue going about how things are in regards to the business. These surveys should be handled by the management and should be looked at and evaluated during
References: Daniels, A. & Bailey, J. (2014). Performance Management: Changing Behavior That Drives Organizational Effectiveness (5thed.). Atlanta, GA: Performance Management Publications. ISBN: 978-0-937100-25-7 Hackbarth, N N.A. (2014). Antecedents. [PowerPoint slides]. Retrieved from World Class online website at https://worldclass.regis.edu/d2l/le/content/155879/viewContent/1472115/View