Preview

Business Ethics and Credit Cards

Powerful Essays
Open Document
Open Document
2415 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Business Ethics and Credit Cards
What ethical issues should the senior management team of our financial company address relative to the marketing of credit cards to college-aged consumers, and what processes should senior management use to address those issues?

The increased use of credit cards among college-aged students has become a concern as credit card debt continues to grow. While credit card usage has its advantages, we are concerned that credit card solicitors unfairly exploit inexperienced young adults into adopting excessive spending habits when they may not understand the long-term implications of their credit card spending and payment practices. This paper will investigate the ethical issues that the senior management team of your financial company should address relative to the marketing of credit cards to college-aged consumers, and the processes that should be used to address those issues. Situation
Banks target college-aged consumers because they are the only adult demographic – with abundant purchasing power – primarily made up of non-credit card holders. Banks attempt to provide students with credit cards and bank accounts because young adults do not have many established financial relationships and have a long credit life head of them. Secondly, many students tend to be loyal users of their first credit card for many years. The brand loyalty of first-time credit card users may translate to greater returns over time as these consumers grow in age and affluence, and seek additional services such as car loans, mortgages, and investment accounts.

Major credit card companies have been accused of targeting young adults, many of whom have accumulated debt with college tuition fees and loans and are generally uninformed on the potential dangers associated with mismanaging their assets. For college students who accumulate a significant amount of credit card debt, the stress associated with the debt may negatively impact their academic performance, as they are more likely to

You May Also Find These Documents Helpful

  • Good Essays

    D1 Unit 10 Rahman

    • 670 Words
    • 2 Pages

    The survey that was conducted allowed Barclays to get a direct answer to some on the questions that they had. The surveys done gave an insight to the feelings and response consumers had towards a new Barclays account. The survey provided information on consumer perceptions on various topics. The results from this survey therefore helped Barclays re-evaluate its current student accounts and also gave way to development of new features. Because of this it provided a factual basis for Barclays to work from.…

    • 670 Words
    • 2 Pages
    Good Essays
  • Good Essays

    B. Once students obtain credit cards, they are in danger of financial trouble. While this is certainly not the case with all students, there are many stories of college students who get into serious debt after getting their first credit card. Whether or not they work a part time job, college students typically have less cash available than they would like to spend, especially during the academic year. In addition there are temptations to spend money everywhere, whether it is ordering a late night pizza or going away for spring break. (Chu, 30 March 2008)…

    • 441 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Carrigan, M. and Pelsmacker, P. (2009), Will ethical consumers sustain their values in the global credit crunch? International Marketing Review, Vol. 26 No. 6, pg. 674 – 687.…

    • 1730 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    “In Debt We Trust America” was an incredibly eye-opening video for me. Family and friends constantly warn me of the dangers of debt, but I was unaware of just how much of a problem it is. For me, one of the most informational, or perhaps motivational parts of the video, was the portion on students in college. Constant increases in college tuition are putting a more drastic burden on college students and their families. In the video, it mentioned that the…

    • 607 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Credit card companies do not belong on college campuses. What young college student does not need or want a little extra money for the weekends? If you told a college student that they could make 5000.00 dollars extra cash in just a couple of hours, what would discourage them from applying for the card. College students are talked into meeting on their college campus with credit agents from Citibank and other various banks and credit lenders, who end up selling or approving thirty cards to fellow students. This might all sound perfectly innocent, but there is a very real incident that happened to a San Diego State University student named Ryan Bozelle two years ago. He was one of those thirty students that signed up for credit cards, no one knows how many of those students are now managing the cards they received or the resultant debt that comes along with it. Ryan has done over 13,000 dollars’ worth of damage to his credit. He is and will continue having a difficult time paying off the debt. I am sure that he is not the only college student that is in this this situation. Students across the country are filling out applications for credit cards on their college campuses, and after the damage is done to their credit, who is there to help them get out of debt? This is exactly what credit cards are doing, and what credit debt means. Students are not being told of the dangers of credit cards and the consequences of having them. Consequently, young adults are being caught in the unawares and thrown head first into the credit trap. Credit cards are damaging to uninitiated students and should not be pedaled anywhere on college campuses. High card payments and interest rates are some of the first things an unsuspecting student has to contend with. With the uninitiated spending that comes from reckless abandon that gives the average college student the ability to go out to the bars/clubs, buy…

    • 521 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Student Debt Thesis

    • 193 Words
    • 1 Page

    Despite of all our knowledge about student debt, researchers’ pointed out that college student ranging 18-29 years old have student debt. 57% under the age of 30 believed that it is a major problem and 22% said it is a minor problem while 4% said it is not a problem. Researchers found out that the higher the debt amount of the student leads to higher level of depressive symptoms regardless of having wealth from parents and other factors affecting the financial status of a…

    • 193 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Credit card companies know that college students are their prime prospects. The marketing tactics credit card companies use to entice students prove that these companies truly understand their demographic. Representatives of the credit card companies are sent to these campuses to harass students into filling out applications for their products and services. Their representatives are trained not to take “no” for an answer. The students are lured to the companies’ kiosks by the promise of free gifts. These gifts include Frisbees, t-shirts, and even iPods. With kiosks popping up all over the campus, the companies make it hard for students to say no to the pressure they apply. With all of the exposure that the credit card companies have on college campuses, they make it hard for a student to remember that they are there for the purpose of obtaining a college degree.…

    • 727 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Outstanding student loan debt topped $1 trillion dollars last year. (Block) This figure is now exceeding the total amount of credit card debt in the U.S. Thousands of borrowers are now forced to postpone important life events such as getting married, buying a home or having children until their debts are paid off. Defaults on loans are rising, which typically leads to larger loan balances. This problem is not limited to young adults. Many student loan borrowers are older adults who went back to school to finish or gain a degree that they put off due to various life events. Others are parents who co-signed loans for their children because they were unable to afford college out of pocket. There’s widespread agreement that student debt is a problem, but there's little consensus on how to go about solving the issue.…

    • 2560 Words
    • 11 Pages
    Powerful Essays
  • Better Essays

    This assignment well look at the buying behaviour within the Australian credit card market. More specifically we will look at two individual consumers who have both recently have been issued with credit cards. But, what type of credit card did they apply for? How has financial institutions segmented the industry? What motivated and influenced their decision to select their credit card? These questions will be answered as we look at the consumer and the forces which marketers’ need to identify and analyse in order to develop appropriate marketing strategies.…

    • 4974 Words
    • 20 Pages
    Better Essays
  • Powerful Essays

    Vitell, S. J., T. Festervand, J. R. Lumpkin and M. Rawwas. (1991). Consumer Ethics: An Investigation of the Ethical Beliefs of Elderly Consumers. Journal of Business Ethics (May), 365-375…

    • 2154 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Tank, J. and Tyler, K. (2005), UK student banking revisited: Influences and the decision-making process, Journal of Financial Services Marketing, 10, 152–164…

    • 2494 Words
    • 9 Pages
    Better Essays
  • Powerful Essays

    The Barclaycard case study develops students’ understanding of how to identify, evaluate and rank possibilities for growth. In particular, the case study will illustrate the issue of how, despite growth in the number of participants and claims of increased competition, credit cards remain a remarkably profitable component in a bank’s…

    • 5676 Words
    • 23 Pages
    Powerful Essays
  • Powerful Essays

    Turner, Paul R. (2000), Differences in Spending Habits and Credit Use of College Students, Journal of…

    • 7177 Words
    • 41 Pages
    Powerful Essays
  • Powerful Essays

    payroll and personnel

    • 9452 Words
    • 38 Pages

    Ahmad, Z. U, Ismail, I, Sohail, M.S., Tabsh, I. & Alias, H (2010), ‘Malaysian consumers’ credit card usage behavior’,…

    • 9452 Words
    • 38 Pages
    Powerful Essays
  • Good Essays

    Investment and Money

    • 563 Words
    • 3 Pages

    Not only does our youth have more money in their possession these days, but they also feel more pressure to spend it. Teenagers are powerful consumers, simply put. They're a huge target group for marketers, and important customers for a wide variety of products, ranging from cosmetics to cars. While expenses in the early teens tend to include more frequently bought, inexpensive personal objects, as they get older, purchases include major items. It is recognized, too, that teenagers concentrate their spending on certain products. The money they spend on such diverse things such as sneakers, soft drinks, cosmetics, grooming aids, and compact discs account for a considerable part of the total sales of these goods. By and large, it is easy to see how the frivolous spending habits of our youngsters have become very important to our economy.…

    • 563 Words
    • 3 Pages
    Good Essays