Preview

Business Plan Final

Better Essays
Open Document
Open Document
1518 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Business Plan Final
Castle’s Family Restaurant Business Plan: Stage III

Executive Summary

The purpose of this business plan is to understand the restaurants business and its operations to improve its customer service and its employee relations. The Castle Family Restaurant has eight restaurants that operate under one regional manager that also acts as the Human Resource Manager for the restaurants. The goal is to develop a plan that can decrease the travel time of the regional manager so; that he, Jay Morgan, can save on gas due to high gas prices since each restaurant is located in the northern California area. The objective is to introduce a HRIS application and one vendor that can assist in the developing of the HR department and ease the transitioning of one individual HR manager to multiple employees. There are restaurants with profits in mind and provide the same food and service while the Castle’s Family believes in family, partnerships and developing relationships with one another for a great customer service. Introduction
The Castle’s Family Restaurant has eight restaurants in northern California with about 300-340 employees. Most of the employees are part time with about 40% of them full-time. This business plan is to determine strategies that will eliminate the Human Resource position from Jay Morgan, so that he can reduce his travel time to all eight locations and to develop an HR department for the restaurants. In addition, the business plan is to enable Jay Morgan to concentrate on his operation manager duties. Company Review

The factors that cause many issues to the Castle’s Family restaurant business are having one individual with so many responsibilities. Therefore, hiring an HR manager to schedule, recruit, hire and assist the employees in their needs will help in creating order. In addition, the restaurant must hire an assistant to help in the administration work; it will decrease the amount of paperwork for the general manager. And each



References: Frumkin, Paul. “How 'fiscal cliff ' deal impacts small restaurateurs, franchisees.” Nations’s Restaurant News. Jan 9, 2013. Retrieved on 8/24/2013 < http://nrn.com/latest-headlines/how-fiscal-cliff-deal-impacts-small-restaurateurs-franchisees>

You May Also Find These Documents Helpful

  • Better Essays

    Jay Morgan, an Operations and HR Manager for Castle’s Family Restaurant has asked Preston’s HR consulting firm for a HRIS application proposal that will reduce the time spent traveling between the Castle’s Family Restaurants eight restaurants in the northern California area and help him complete his HR tasks in a cost-effective manner while allowing Mr. Morgan to do part of his HR tasks from his office.…

    • 1041 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Hrm 3263 Assignment 3

    • 512 Words
    • 3 Pages

    3. Using the average check, forecasted occupancy and number of seats, identify the revenue expectations for this restaurant for one year. Use the guideline…

    • 512 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    Kudler Fine Foods is a local upscale specialty food store located in the San Diego metropolitan area (University of Phoenix, 2003). With the success of our venture, the demand for our products is reaching an all-time high. As a member of the management team at Kudler Fine Foods (KFF), I wish to add a total of five new positions to our family. There is one first level management position, which basically is an assistant store manager under my supervision. The other four would be distributed evenly within the stocking and cashiers’ team.…

    • 1967 Words
    • 8 Pages
    Better Essays
  • Good Essays

    Hris Course Project

    • 511 Words
    • 3 Pages

    Castle’s Family Restaurant is a local, small family owned business. Business is booming due to the location of the restaurants. The family-owned business is usually a case of a dream vs. reality. With crazy hours, small profits and no relief, a small business is tough to handle. Finding employees who are the right “fit” is especially difficult for smaller, family owned businesses, which often do not have the luxury of a human resources department. Jay Morgan is the operations manager but playing two roles in this company by also acting as the HR manager, which is not good for him or for the company. As a Human Resource consultant for a small franchise like Castle’s, I would want to ensure that the restaurant is operating well because I know the success of the restaurant is heavily built around the flow in which it functions. The work environment of a restaurant is usually fast paced, and requires the maximum efficiency. Employees are almost always part-time workers, except for managers and other supervisors. Mr. Morgan is traveling too much during the week to each location to handle several to almost all of the HR functions.…

    • 511 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Kudler is in the process of restructuring the operation and has appointed current managers for middle management positions at each store to take on more responsibilities. During the current restructuring, appointed mid level managers will be required to hire more personnel, develop a training plan for current and new staff, and develop a better appraisal system. The team of Kudler Fine Foods is given the task of developing a proposal to submit to Karen Kudler. The store that will be required to have additional staff, training, and appraisal system is Encinitas. An evaluation will be administered to determine the financial state of Encinitas and the amount of funds that can be allocated to accommodate the new hires, and training.…

    • 2063 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Eeo Syllabus

    • 2075 Words
    • 9 Pages

    This course provides students with a basic understanding of human resources in the hospitality industry. The employee turnover rate in this industry far exceeds that of any other industry; therefore…

    • 2075 Words
    • 9 Pages
    Good Essays
  • Powerful Essays

    Castle Family Restaurant

    • 1300 Words
    • 6 Pages

    Restaurants compete for customers every day, and proficiency is critical to providing quality customer service. In Rasmussen Reports, National Survey of 1000 Adults, more than 50 percent of Americans reported in 2011 say that they ate at a restaurant at least once a week, with 20 percent reporting eating out twice or more each week” (as cited in The Aspen Institute, 2012). They also reported that the restaurant industry is one of the largest and fastest-growing sectors of our economy, (The Aspen Institute, 2012). Technology needs to be implemented at Castle Family Restaurant so that they can position themselves to easily take advantage of consumer spending.…

    • 1300 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    Castle’s Family Restaurant has eight restaurants in the northern California area with approximately 300-340 employees. Most of the employees are part-time with approximately 40% of them full-time. The operations manager, Jay Morgan, also acts as the HR manager and travels to each location each week to take care of scheduling, recruiting, hiring, and answering questions for the employees as needed. He also takes care of payroll using an Excel spreadsheet and has a computer application to print payroll checks. Mr. Morgan approaches you, an HR Consultant, for a proposal. Due to the increase in gasoline costs, he would like to greatly reduce his travel time for visiting each location each week and wonders if there is anything you can suggest to him to help him complete his HR tasks in a cost-effective manner. He hopes there is some way he can do part of his HR tasks from his…

    • 1016 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Lombardi, D. (1994, June). Chain-restaurant strategic planning. The Cornell Hotel and Restaurant Administration Quarterly, 35(3), 38-40.…

    • 1858 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    In this paper I will attempt to explain the strengths and weaknesses of a restaurant. I also will attempt to show one way how they can utilize their strengths and minimize their weaknesses To be competitive. I will further explain how their ability to have Stylish Restaurants with Ever Changing Decor, their online and call in orders, Online and Phone reservations, Premium Cocktails, Ruby Tue Go, Full Service Catering, and Extensive Menu Variety give them a competitive edge in their market. With their online and call ahead service called Ruby Tue GO it gives you the ability to order your food before you lunch hour and stop by to pick it up saving yourself a considerable amount of valuable time. With being able to call ahead or go online to make reservations you are able to save considerable time waiting for a table. The Full Service Catering allows customers to have a meal delivered, served, and then cleaned up for just about any event. All of those options have access to the full variety menu that makes there restaurant able to server a wide variety of tastes. Ruby Tuesday's drink menu includes their Zero Proof cocktails including seasonal teas and lemonade that are handcrafted and made to order. They also have a wide variety of Premium Cocktails along with both bottle and on tap beers of different brand and varying tastes. Their stylish restaurants with every changing decor gives people the opportunity for a very nice and relaxed sit down meal with everyone from business partners and co-works, too date night, and guys night out.…

    • 1335 Words
    • 6 Pages
    Better Essays
  • Better Essays

    HTM 100 assignment 2

    • 1300 Words
    • 4 Pages

    The hospitality and tourism industry has been growing and developing very fast over the years. This assignment will discuss the challenges that are involved in managing restaurant operations that are specific to my state, as well as how the challenges will be addressed. Such challenges the restaurant industry faces are regulatory issues, social concerns, competitive issues and demographic and geographic issues. I am also determine in seeing the impact of setting computerization on the food service and lodging operations within my state, particularly in the areas of reservations, accounting, personnel management, and the recording of sales transactions,. In this we also discuss the factors like the , I’m also going to consider the quality of technology infrastructure in my state and the degree of technology usage by potential customers visiting or using these services within my state. I will be giving my opinion on all of these topics plus I will also analyze the interdependence of food service, lodging, and meeting segments of the hospitality industry and make recommendations for how the synergy between the could be improved, using examples from my state to illustrate my case. I will also explain how I believe these segments can improve their relationships between one another and how they can combine their services in order to be more marketable in my home state, and lastly I will Determine the likely consequences of the introduction of gaming entertainment into my state, or discuss my state already allows gaming, the impact of significant economic expansion of the segment upon other segments of the hospitality industry.…

    • 1300 Words
    • 4 Pages
    Better Essays
  • Good Essays

    The Castle Family restaurant is located in Northern California. They currently have eight restaurants; only 40% of the employees are full time, with approximately 340 employees. In most traditional restaurants the food service managers are generally responsible for the daily operations of the restaurant. The managers are generally responsible for all administrative and human-resource functions of the business, including recruiting new employees and monitoring employee performance and training (Occupational Outlook Handbook, 2009). The Castle Family restaurant is currently being operated by one individual. There is no set standard for operating the business, and everything seems to be done on location.…

    • 440 Words
    • 2 Pages
    Good Essays
  • Better Essays

    When Lou and Lydia decided to take the risk and enter the restaurant industry, they knew that they would be taking the previously stated risks. To conduct my research, I went to the current restaurants that the Patterson family opened, met with the owner whom in which I interviewed with, spoke with a customer, and researched opening a restaurant business. I also looked into why certain restaurant businesses fail. The remainder of the report discusses the opportunities that Lydia saw before opening the restaurants as well as her influences, the steps that she took in order to start the business as well as the set backs that occurred throughout the way. Lydia knew that she had to hire a staff in order to help her succeed in achieving her dreams of opening her own business; this will also be discussed later on in the report. In order for a business to grow, an entrepreneur needs to have future plans and a growth strategy. Lydia did all of this throughout her current venture and she is continuously trying to improve her business.…

    • 1890 Words
    • 8 Pages
    Better Essays
  • Better Essays

    Located in the city of Ripon, Wisconsin, I have opted to discover the organizational structure of Fat Bruce 's Bakery and Eating Kitchen. This small business restaurant is located in the heart of the city and is locally owned by Bruce Campbell and his wife, Sandra. Bruce is the executive chef, and has more than 20 years of food service management experience, and Sandra is the pastry chef. This small business in particular has operating hours of 7:00 a.m. - 4:00 p.m. Tuesday through Saturday; however, the owners are there much earlier in the morning hours, baking fresh bakery, brewing coffee, and preparing the fixings for an assortment of sandwiches and foods for the day. The business is closed on Sundays year-round and Mondays during the winter months. Sandra does the shopping for their business locally as well, purchasing items from farmer 's markets in the summer for the best produce, and marketing at the nearby grocery store for everything else. All the items on their menu are "homemade" and prepared fresh daily.…

    • 915 Words
    • 4 Pages
    Better Essays
  • Good Essays

    2. Identify the environmental, competitive and organizational forces in the global hospitality industry that are important for effective human resources management. Also, provide an example each from the last three years, of how two of the above forces have impacted a…

    • 999 Words
    • 4 Pages
    Good Essays