Preview

Human Resource Management at Hotel Paris: A Case Study

Satisfactory Essays
Open Document
Open Document
289 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Human Resource Management at Hotel Paris: A Case Study
Case Study: 02

1. Given the hotel's stated employee preferences, what recruiting sources would you suggest they use, and why?
Answer: The hotel Paris is a well-known hotel. In this case, Hotel Paris do not have enough effective employees. Also HR professional get in a fix that if they do not get enough applicants, they will not be able to hire other employee. That could be make less profit to their hotel. Or it also make a demotion to their standard. So that’s why I think that they should maintain a proper system to make other’s feel interest to work with them and should motivate and encourage their own employee as well.

2. What would a Hotel Paris help wanted ad look like?
Answer: Hotel Paris previous HR direction did that help wanted part by placing help wanted part by placing help wanted ads in their local papers. But Hotel Paris directors should have a sense that what type of applicants the company preferred, what media and alternative sources of recruits its managers should use. They must have a online recruiting, and make a measurement at all of recruitment process effectiveness. The head greatens need to make a Systematical selective process.

3. How would you suggest they measure the effectiveness of their recruiting efforts?
Answer: To measure the effectiveness of their recruiting efforts Hotel Paris can review the number of qualified applicants per position, percentage of jobs filled from within, the offer-to-acceptance ratio and acceptance by recruiting source. Having only 2 applicants apply for a certain position does not leave much choice for hire. Internal candidates have an advantage as they are already aware of the companies culture and the managers know their strengths and weaknesses.

You May Also Find These Documents Helpful

  • Good Essays

    business lv2 unit 4 m2

    • 1070 Words
    • 7 Pages

    Reporting to the Managing Director of the Hotels, under the guidance of the Head of HR to provide Human…

    • 1070 Words
    • 7 Pages
    Good Essays
  • Satisfactory Essays

    The advancements in travel and internet have made recruitment a global competition. It is not a secret that a successful business often has the most talented employees. Companies scramble to find the next and brightest in the workforce. Business managers know good hiring practices can be a strong foundation for any business. Bad hires can lead to business failure. They have to be creative in the ways they attract the most talented workers. Some companies have turned to recruiters and headhunters to attract the best candidates. Firms such as FESA Global Recruiters and CTPartners are often hired by companies to help attract the type of employee they feel meets its company needs. These companies will often seek out individuals…

    • 1313 Words
    • 6 Pages
    Satisfactory Essays
  • Better Essays

    3HRC Report

    • 1086 Words
    • 4 Pages

    Recruitment and Selection supports an organisations strategy by ensuring that the best high- quality people are attracted and retained. For a company to excel and grow having the right people in the right place at the right time is fundamental. The first step in carrying out this activity is to assess whether there is a need for the vacancy and communicating with line managers to see exactly what the job role entails. Assist screening, interviewing, conducting reference check and to the eventual placement of candidates, this being assisting with the communication of employment offers and remuneration structures to new employees. Along with arranging and conduct employee inductions which include office access, benefit documentation and company information.…

    • 1086 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Hrm 637 Job Analysis Paper

    • 2110 Words
    • 9 Pages

    At Park Hotel Sales, our people give is our major competitive advantage. Our employees are a vital part of an organization that is continuously growing. For our company to continue to grow it is important that a job analysis be conducted to have the…

    • 2110 Words
    • 9 Pages
    Better Essays
  • Powerful Essays

    Travelodge Case

    • 4624 Words
    • 19 Pages

    The hoteliers are saying that the shortage of qualified personnel in the hospitality industry companies raise problems in the condition that the demand for well-trained managers and employees is constantly growing.…

    • 4624 Words
    • 19 Pages
    Powerful Essays
  • Best Essays

    Unit 4 Person Selection P1

    • 1174 Words
    • 5 Pages

    Introduction: In this assignment I have been asked to produce documentation for specific job roles. I am employed as a graduate trainee in the Human Resources Department of Marriott Hotel Group. My task is to assist the team in recruiting staff for a new hotel opening in Twickenham. Furthermore I have to produce a detailed and relevant job description and person specification. I have chosen the following job: Hotel Manager.…

    • 1174 Words
    • 5 Pages
    Best Essays
  • Good Essays

    Recruitment and Selection: In order to attract and retain quality talent pool, it is imminent to design an effective recruitment process which is highly competitive, simple, quick and cost effective. While hiring a candidate it is important to understand the selection criteria and focus on the needs of the department heads which are at par with…

    • 748 Words
    • 3 Pages
    Good Essays
  • Better Essays

    The primary source of data collection is a survey. According to According to McClave, Benson, & Sincich (2011), “With a survey, the researcher samples a group of people, asks one or more questions, and records the responses” (p. 15). The survey will be handed out to 40 experienced hotel managers in the field. This survey will gauge best practices in hiring qualified employees. In addition to locally sourced surveys, online pre-screened applications will be administered to prospective employees. This software will weed out the applicants that do not provide the right answers, saving recruiters much time and energy. Online recruiting software will help to draw in information about people who have shared their resumes with other companies in search for a job. This software finds individuals that have the qualities the company is looking for. If the applicants get passed these steps, they will be called in for a personal interview. This is a type of survey with one on one communication where the management will be able to ask questions to the applicant to get a feel for the type of person they are and whether or not they will be a good fit for the organization. Some examples of the self-administered survey include:…

    • 1487 Words
    • 6 Pages
    Better Essays
  • Better Essays

    The hospitality industry is a very lucrative and rewarding career choice. Choosing a career in this field is not for the faint at heart. A career in this industry requires an individual that is ambitious, self-motivated, and has a charismatic personality. However, the hard work comes with many personal and financial rewards. Hospitality covers all careers that can come underneath the lodging, restaurants, event planning, theme parks, transportation, and tourism. However, this paper will go in depth explaining the role of general management, growth of employment, and human resource practices that should be used when hiring within the lodging and food and beverage industries.…

    • 1412 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Hospitality Industry is broad and diverse; organizations within it share some things in common. One is the need for staff members with a variety of knowledge, skills and experience to produce the products and services that are needed or desired by consumers. Each job has specific requirements. Anyone who is capable of meeting those requirements become effective in job performance. These requirements are in the form of various technical and behavioural skills, and hotels around the world are struggling to attract and retain qualified workers as skilful workers are essential to provide good quality services to customers, hotels with higher ranking should provide better services than lower ranking hotels, the classification system is related to the price and also the quality but no matter what star-ranking a hotel is, the customers still expect the very basic quality services from it.…

    • 8858 Words
    • 36 Pages
    Powerful Essays
  • Powerful Essays

    Starting with Chapter 3, each chapter contains a segment of the “Hotel Paris” case that focuses on integrating, interpreting, and applying relevant chapter concepts to the case. Each segment of the case indicates options the hotel’s HR Director, Lisa Cruz, should consider in creating HRM policies and practices to produce the employee behaviors, competencies, and skills that Hotel Paris must utilize to achieve its strategic goals/outcomes.…

    • 1245 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    Ciy Hotel Case Study

    • 2595 Words
    • 11 Pages

    The City Hotel has been having some difficulties around recruiting kitchen assistants, waiting and bar staff due to local competition and the unsociable working hours, compounded by the fact that local transport is not readily available at these times also. They have also identified issues with lack of availability of chefs and receptionists due mainly to the skill levels and the local colleges not producing enough candidates. Added to the recruitment issue the hotel has other challenges including:…

    • 2595 Words
    • 11 Pages
    Better Essays
  • Powerful Essays

    A hotel is a building where travelers can pay for lodging, meals and other activities. Hotel Management involves combination of various skills like management, marketing, human resource development, and financial management, inter personal skills, dexterity, etc. Hotels are a major employment generator in tourism industry. Hotel management can be a very lucrative field, both in terms of annual revenues Furthermore, hotels are big attractions to businesses and associations looking to hold events. Booking an event means additional revenue for the use of a conference or banquet room, in addition to overnight guests who may use laundry and other concierge services. Work in the area of Hotel Management involves ensuring that all operations, including accommodation, food and drink and other hotel services run smoothly. Hotel management system goes a long way to assist hotels in achieving its aims.…

    • 1755 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    The Hote Paris

    • 3748 Words
    • 15 Pages

    Hotel Paris wants to expand its chain to include more global locations. Currently the popular hotel chain has nine locations that span across France, London, Rome, and major cities in the United States, including Chicago, New York, Miami, Washington, and Los Angeles. The popular hotel chain has been able to grow since its 1990 inception in a small Paris suburb because of its wonderful reputation of great customer service. The management of the hotel chain believes that this is what will allow them to continue expanding globally, but their reputation for such service has been deteriorating. Now management has to figure out exactly what is causing the deterioration. Employee competencies and behaviors are what help any organization achieve their strategic goals. There are many factors that contribute to employees’ competencies and behaviors such as compensation, training, personality, company policies and an employer’s relationship with its employees (Dressler, 2013). The first goal for the management of the Paris Hotel should be to look at its employees; not necessarily from an accusatory position, but objectively based on leadership and evaluation. Some initial considerations should be whether top management has done performance evaluations on their employees and whether management listened to employees’ concerns. Management needs to ask the following questions of itself: 1) are employees simply being lax and not providing the customer service that Hotel Paris has been so well known for?; 2) is management providing the necessary tools, both figuratively and literally, to its employees in order to deliver the best service to guests?; 4) are the goals of the company in synch with the values of the employees?; 5) do the employees of the hotel feel valued and appreciated?; 6) are the objectives of the hotel properly planned and realistic?; and 7) has management properly communicated with its employees what its mission statement and vision are? These are all…

    • 3748 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    Instead of deciding to choose one particular hotel, I have choosen to do it on the Hilton Group. There are now over 530 Hilton branded hotels across the world in 78 countries across six continents and 4 of these are in the republic of Ireland and 2 in Northern Ireland: The Conrad Dublin, The Hilton Dublin, The Hilton Dublin Airport and The Hilton Dublin Kilmainham in the republic and The Hilton Templepatrick and The Hilton Belfast in the north. Renound for how well they treat their staff and for being such a well organised business with amazing human resource skills, it seems like the best option for the following report. I will touch on all aspects of what their HR department deals with from a day to day basis to areas that are anually done. I will start with a brief overview of the culture and history of the hotel chain and break the rest down into sections.…

    • 2380 Words
    • 10 Pages
    Powerful Essays