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Critical Analysis of Staffinf Issues in Hsbc

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Critical Analysis of Staffinf Issues in Hsbc
Critical Analysis of Selection Process and Staffing Issues of HSBC UK Bank

Table of Contents Executive Summary: 4 CHAPTER 1 5 1. Introduction 6 1.1. Company Profile: 12 1.2. Research Aim and Objectives 14 1.3. Research Question 14 1.4. Scope of the Study 15 1.5. Research Aim 15 1.6. Significance of Study 16 CHAPTER 2 18 2. Literature Review 19 2.1. Importance of Human Resource Management in an Organization: 20 2.2. Importance of Human Resource Management for the Employees: 21 2.3. Recent Changes in the Human Resource Management Approach: 23 2.4. Human Resource Management Issues on Top UK Organizations: 25 2.5. Benefits of the HR Modification Programs 34 CHAPTER 3 36 3. Methodology 37 3.1. Approaches Used for Conducting Qualitative Research Methodology 37 3.2. Case Study 37 3.3. Interviews 38 3.4. Disadvantage of Qualitative Research Methodology: 40 3.5. The Role of Qualitative Research Methodology in the analysis: 41 3.6. Limitations of Qualitative Research Methodology 42 3.7. Approaches applied to deal with Staff-Related and selection process Issues: 42 CHAPTER 4 45 4. Critical Analysis: 46 4.1. HSBC Bank’s present approach to Human Resource Management 46 4.2. Study and Approach: 48 4.3. SWOT Analysis: 49 4.4. Online Survey: 51 4.5. Interviews 62 CHAPTER 5 65 5. Conclusion and Recommendations: 66

Executive Summary:

The report given below focuses on employee selection and recruitment process issues of world’s largest financial organization HSBC UK bank. The HSBC bank has been experiencing the issues related to its employee selection and training procedures which rather have impacted the human resource management practices of this organization. The implementation of effective and appropriate procedures becomes extremely important to ensure that organization is moving on the right track of prosperity with the active involvement of its employees. The employees being the vital part of



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