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Cypw Sh31
1.1 – AN IDENTIFICATION OF THE DIFFERENT REASONS PEOPLE COMMUNICATE

Introduction

Communication is a key element in every aspect of our lives. We all require communication whether this is verbal, non-verbal or written.

From the moment a child is born communication is vital. The child uses it to bond, express feelings, feel safe and secure, and to understand right from wrong. I strongly believe that from birth to five fundamentally makes us the people we are to become. Children’s brains are sponges – not only soaking up knowledge and information, but learning through our peers; if communication is limited in the early years then this could have a detrimental affect on how we live our lives.

Main Body

As mentioned before, there are various ways to communicate. The main way would be verbally, this could be face-to-face, over the telephone, or even through media i.e. radio and television.

People are social animals and we all have a need to communicate with other people, let’s face it, if we spent our days not talking or even seeing other people it would be an extremely lonely existence.

Tone: When communication is verbal, tone of voice is usually of high importance. When using your voice to communicate what you want; emotions, urgency, questioning, etc, these come across through your tone, or how you say what you want to say. For instance, when a person’s name is said, it could be said in an abrupt manner which would be perceived as meaning the person had done something wrong, or that there was a danger/hazard that needed drawing attention to i.e. “Name!” Using a softer tone, would indicate that the urgency wasn’t required to draw our attention.

Listening: Listening is an extremely important communication tool, a good communicator can be described as an “active listener”, which means, not only listening to what is being said to you, but also thinking and acting on what has been said, or indeed not said. To be able to observe body

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