Mnc vs Indian Company
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Project Report On
ATTRITION RATE IN IT BPO INDUSTRY
Masters in Information Management / Masters in Human Resource Development Management. Submitted in partial fulfillment of the requirements for the project On the subject Research Methodology Submitted by Name of the student Stanley Soloman Vivek Chavan Rahul Dalvi Pravin Vinay Halde Course MIM MIM MIM MHRDM MHRDM Roll No. 39 38 06 04 10
Kandivli, Mumbai
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Acknowledgement
First and foremost I praise and thank almighty God from the depth of my heart that has been an unfailing source of strength, comfort and inspiration in the completion of the project.
Our sincere thanks to Prof. Namrata Acharya, Thakur Institute of Management & Research our respected professor for her kind words and enthusiastic, motivation to work on this project.
Words are inadequate to express my gratitude to the CMS Computers Ltd, Zenta Pvt. Ltd. and Melstar Information Technologies Ltd. for giving us opportunity to extend us full cooperation, enabling us to successfully complete this project report.
On completion of our project we would like to express my sincere thanks to those who guided, advised, inspired and supported us during our project report.
We very grateful to Mr. Kuldeep Singh Soun (Head – HR) for his perennial help and ideas to make the report better and unique.
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Index
CHAPTER 1. RATIONAL FOR THE STUDY ...................................................... 4
CHAPTER 2. OBJECTIVE OF THE STUDY ...................................................... 5
CHAPTER 3. PROFILE OF THE COMPANY ..................................................... 6
CHAPTER 4. REVIEW OF LITERATURE .......................................................... 8
CHAPTER.5. RESEARCH METHODOLOGY.................................................... 11
CHAPTER6. DATA ANALYSIS & INTERPRETATIONS...................................... 13
CHAPTER 7. FINDINGS
Project Report On
ATTRITION RATE IN IT BPO INDUSTRY
Masters in Information Management / Masters in Human Resource Development Management. Submitted in partial fulfillment of the requirements for the project On the subject Research Methodology Submitted by Name of the student Stanley Soloman Vivek Chavan Rahul Dalvi Pravin Vinay Halde Course MIM MIM MIM MHRDM MHRDM Roll No. 39 38 06 04 10
Kandivli, Mumbai
Page | 2
Acknowledgement
First and foremost I praise and thank almighty God from the depth of my heart that has been an unfailing source of strength, comfort and inspiration in the completion of the project.
Our sincere thanks to Prof. Namrata Acharya, Thakur Institute of Management & Research our respected professor for her kind words and enthusiastic, motivation to work on this project.
Words are inadequate to express my gratitude to the CMS Computers Ltd, Zenta Pvt. Ltd. and Melstar Information Technologies Ltd. for giving us opportunity to extend us full cooperation, enabling us to successfully complete this project report.
On completion of our project we would like to express my sincere thanks to those who guided, advised, inspired and supported us during our project report.
We very grateful to Mr. Kuldeep Singh Soun (Head – HR) for his perennial help and ideas to make the report better and unique.
Page | 3
Index
CHAPTER 1. RATIONAL FOR THE STUDY ...................................................... 4
CHAPTER 2. OBJECTIVE OF THE STUDY ...................................................... 5
CHAPTER 3. PROFILE OF THE COMPANY ..................................................... 6
CHAPTER 4. REVIEW OF LITERATURE .......................................................... 8
CHAPTER.5. RESEARCH METHODOLOGY.................................................... 11
CHAPTER6. DATA ANALYSIS & INTERPRETATIONS...................................... 13
CHAPTER 7. FINDINGS
Bibliography: Personal visit to the company Exit Interviews Forms review of CMS Computers Ltd & Melstar Information Technologies Ltd. Discuss with HR Head, Senior Manager, Manager HR 11.1 Reference Book 1) Research Methodology By Kothari 2) Study Materials Prof.Namrata Acharya 11.2 WEBSITES:www.cms.co.in www.melstar.com www.zenta.com www.nasscom.in www.financialexpress.com www.epapers-hub.com/india/financial-express.html