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supply chain
CUSTOMER CASE STUD Y

“ e were able achieve our goal of a 10-15% 
W
reduction in freight spend after just six months  of live runtime on the system.”
Eric Hartman, Senior Director of Logistics
Papa John’s

Papa on the Platform

is a Papa
Sup Joh n Leaply Ch ’s der ain
Ass
oci a tes

Hold the Anchovies: Papa John’s Pizza Orders “Optimization
Supreme” With Manhattan’s Supply Chain Process Platform

Headquarters: Louisville, KY
Warehouses: 10
Manhattan solutions: Replenishment,
Transportation Procurement, Transportation
Planning & Execution, Warehouse Management,
Supply Chain Intelligence

Challenge:
Company growth out-paced supply chain’s ability to maintain inventory and supply restaurants efficiently and cost-effectively.

Solution:
Manhattan Supply Chain Process
Platform provided the perfect solution for optimizing all replenishment, inventory and performance operations at Papa John’s.

Result:
Improved overall visibility, reduced outside storage costs and inventory levels, improved DC efficiencies and transportation utilization, reduced mileage and labor costs.

W

hen you’re one of the largest pizza companies in the world, with more than 3,000 restaurants, maintaining efficient, cost-effective operations throughout your supply chain is essential to continued success. Even though growth was on the fast track, Louisville, Kentucky-based Papa John’s International,
Inc. was still hampered by supply chain inventory, visibility and accuracy challenges that were impacting its businesses.
“We were having to use outside storage for inventory that ended up being written off because its shelf life ran out before we could ship it to the restaurants,” says Susan Kinder, director, operations services. “That created a domino effect that caused us to pay too much for everything in the supply chain. But without visibility, we had no way of knowing how those truckload orders were impacting everything else.”
The

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