Unit 511 Section 5
Unit 511 – Develop professional supervision practice in health and social care or children’s and young people’s settings
Section 5:
5.1) Within a supervision with a member of support staff they disclosed their feelings regarding how a fellow staff member had been towards them stating they felt they were being undermined and that the staff member in question was very sarcastic towards them causing them to feel annoyed.
In the supervision I asked the staff member for examples and also if they had spoken to this person themselves. They gave me a couple of examples which was documented and they stated they had not spoken to them as they were not sure how to. I asked if they would like me to speak to the person in question to establish their version of events and to make them aware of how they are making a fellow team member feel. They agreed to me doing this and I assured them I would do this in confidence and not mention their name. Following this I explained I would not be able to discuss the contents of the conversation but I would let them know when the conversation had taken place so they could monitor the situation form there.
I held a supervision with the staff member in question to discuss their thoughts, feelings and performance and within this I broached the subject of how a fellow staff member was feeling due to their actions, giving an example and asking for their side of events to ascertain a balanced account. The staff member was not aware how they had made other staff feel and said sorry and that they would take this into consideration in the future. This was all recorded and signed by myself and the supervisee.
5.2) Whilst dealing with the conflict described in 5.1, I feel that I ensured throughout each person involved had their chance to put across their views and version of events before any action was taken, as opposed to accusing someone based on a one sided story.
I also ensured confidentiality was maintained throughout by not
Section 5:
5.1) Within a supervision with a member of support staff they disclosed their feelings regarding how a fellow staff member had been towards them stating they felt they were being undermined and that the staff member in question was very sarcastic towards them causing them to feel annoyed.
In the supervision I asked the staff member for examples and also if they had spoken to this person themselves. They gave me a couple of examples which was documented and they stated they had not spoken to them as they were not sure how to. I asked if they would like me to speak to the person in question to establish their version of events and to make them aware of how they are making a fellow team member feel. They agreed to me doing this and I assured them I would do this in confidence and not mention their name. Following this I explained I would not be able to discuss the contents of the conversation but I would let them know when the conversation had taken place so they could monitor the situation form there.
I held a supervision with the staff member in question to discuss their thoughts, feelings and performance and within this I broached the subject of how a fellow staff member was feeling due to their actions, giving an example and asking for their side of events to ascertain a balanced account. The staff member was not aware how they had made other staff feel and said sorry and that they would take this into consideration in the future. This was all recorded and signed by myself and the supervisee.
5.2) Whilst dealing with the conflict described in 5.1, I feel that I ensured throughout each person involved had their chance to put across their views and version of events before any action was taken, as opposed to accusing someone based on a one sided story.
I also ensured confidentiality was maintained throughout by not