"A study of bpo industry with reference to employee attrition and retention" Essays and Research Papers

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    corporate philosophy of treating employees well (Zinni‚ et al.‚ 2011‚ p. 86). A long term employee of Baytech accords the success of the organization with practices that include competitive wages and benefits‚ good communications‚ healthy union-management relations‚ feedback from the company on performance‚ a good work environment and safe workplace‚ job satisfaction‚ and training opportunities. While Baytech’s retention strategy aids them in maintaining a low turnover rate‚ their corporate philosophy is

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    A study on employee retention strategies of Financial Service Providers in India with special focus on Generation Y expectations Research Proposal Submitted for the Admission of the Doctor of Philosophy In Management By Miss. PallaviZagade (PET Seat No: 10134 ) Assistant Professor‚ Sheila Raheja School Of Business Management And Research‚ Khernagar‚ Bandra (East)‚ Mumbai 400051 Proposed title of research A study on employee retention strategies of Financial Service Providers

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    increase of nursing shortages around the world are having a huge impact on the healthcare industry. Relationships between physician and nursing staff have shown to be unstable and unsatisfactory. Proposed Solution In my research/argument paper‚ I will be arguing the various elements that nurses and physicians face‚ which could explain the decrease in job satisfaction‚ employee retention of nurses

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    3 R's of Employee Retention

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    have been developed to guide you‚ the reader‚ to the core issues covered in this book. THE OBJECTIVES OF THIS BOOK ARE: ❑ 1) To communicate the importance of keeping employees— and keeping them satisfied ❑ 2) To introduce “the three Rs” of employee retention—respect‚ recognition‚ and rewards—and explain what each entails ❑ 3) To convey why respect is essential to keeping employees ❑ 4) To provide tools for readers to assess current efforts ❑ 5) To empower the reader to immediately begin improving

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    Indian BPO Industry: Features‚ Challenges & Remedies | | | | |Call centers are facilities that are specifically set up to manage telephone calls from customers. They are intended to provide orderly cost | |efficient telephone-based services. They serve as the primary telephone interface with customers for specific

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    Attrition and Its Effects

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    Table of Contents What is attrition? 3 What are signs of attrition? 3 Calculation of Attrition Rates 3 Attrition rates in India 4 The highlights of the study in question are as follows:- 4 Costs of Attrition 7 Causes of Attrition 9 Survey details and insights 11 What can organizations do to retain employees 16 Short-term Actions 16 Long-term Actions 17 Retaining the “Game Changers” 18 References 20 ATTRITION – CAUSE AND EFFECT What is attrition? Attrition is the reduction in workforce

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    Managing Employee Retention and Turnover Employee retention has always been an important focus for human resource managers. Once a company has invested time and money to recruit and train a good employee‚ it is in their own best interest to retain that employee‚ to further develop and motivate him so that he continues to provide value to the organization. But‚ employers must also recognize and tend to what is in the best interest of their employees‚ if they intend to keep them. When a company

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    Knowledge Retention Strategies |Strengths |Weaknesses | |Build a knowledge retention strategy |Lost knowledge | |Obtain a critical resource |Reductions-in-force (RIF) | |Management & employee growth

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    Employee Retention Policies By Group 7 Members: Amit Kumar Jain Anshuman Banarjee Chaman Kumar Karn Kumar Prashil Tekade Raj Vikas Daliparthy Robin Rajan Executive Summary Employee retention is a process in which the employees are encouraged to remain with the organization for the maximum period of time or until the completion of the project. Employee retention is beneficial for the organization as well as the employee. Employees today are different. They are not the

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    Retaining Employees Who Acquire a Disability - A Guide for Employers. Key findings The key findings of the literature review are as follows: • Employers and line managers play a key role in developing and operating employee retention policies • Early intervention is key. Retention policies need to be integrated with absence management policies. It is good practice to be in touch with employees after three days of absence • Research suggests a tipping point is reached after six weeks’ absence

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