Content 1. Task 1 - Consumer Behaviour in the Consumer Electronics Market 1.1. Task 1a): Recommended Marketing Actions for Influencing Individual Consumer Behaviour……………………………………………………….2 1.2. Task 1b): Multimedia Strategy……………………………………….15 2. Task 2 - Individual Critical Reflection on Learning Outcomes………………16 3. Literature……………………………………………………………………...18 1. Task 1 - Consumer Behaviour in the Consumer Electronics Market 1.1. Task 1a): Recommended Marketing Actions for Influencing
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MK400 – Consumer Behaviour Assignment 1 Suggested Answer Model of Consumer Behavior Consumers make many buying decisions every day‚ and the buying decision is the focal point of the marketer’s effort. Most large companies research consumer buying decisions in great detail to answer questions about what consumers buy‚ where they buy‚ how and how much they buy‚ when they buy‚ and why they buy. Marketers can study actual consumer purchases to find out what they buy‚ where‚ and how much. But learning
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3/11/2013 Consumer behaviour Lect. M.Černikovaitė © lekt. M.Černikovaitė 1 Consumer behaviour Definition of consumer bahaviour External and internal factors influencing conumer behaviour Decision making process R. Urbanskienė ir kt. Vartotojų elgsena. KTU. 2000. Schiffman‚ Leon G. Et al; Consumer Behavior. 2003. Consumer behaviour : applications i n marketing / Robert East‚ Malcolm Wright and Marc Vanhuele. -- Los Angeles (Calif.) : Sage Publications
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Purchasing Management how is purchasing regarded in the firm? where is purchasing performed one department - buying clout individual units - better match of needs - what kinds of contracts with suppliers? short-term vs. long-term when is purchasing done? just in time vs. inventory build-up Just In Time Purchasing & JITII search for high quality suppliers frequent deliveries - as needed location close to buyer communicate needs via shared MIS buy only from single or dual source
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Negative Consumer Behavior To fully understand what negative consumer behavior is and what makes a bad customer‚ we first have to understand what "consumer behavior" is. In their book‚ "Consumer Behavior: Concepts and Strategies‚" Berkman and Gilson (1981) say that the American Cultural System‚ which is made of values and artifacts‚ strongly influences consumer activity in the United States. "In the twentieth century‚ American Culture reflected a distinct consumption ethic based upon affluence
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Behavior * Economic man * Primarily rational 合理的 * Complete knowledge * Needs defined清晰的 * Estimate satisfy action判断令人满意的行为 * Maslow马斯洛 * Physiological 85%生理学上的 * Safety 70% * Social 50% * Esteem 40%尊敬 * Self actualization 10%自我实现 * High evolvement decisions * Low evolvement decisions * Engle-Kollat-Blackwell (EKB) * Mentalist心灵主义者 -exposure揭露‚ attention‚ comprehension理解‚ acceptance‚ retention保留 -stored information personality‚ attitudes
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and Nicosa model These different decision making models are approaches the problem of consumer decision making differently. The Engel-Kollat-Blackwell model is essentially a conscious problem solving and learning model of consumer behaviour. This model has a good description of active information seeking and evaluation processes of consumer. The information processed in this model is the stimulus. The consumer¡¦s decision processes act upon this stimulus in order to determine a response to it. These
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Consumer Psychology PSY/322 July 18‚ 2011 Lori McCloud Consumer Psychology Products and services are developed or reinvented every day. How do people measure‚ or know or how these goods will be accepted? Consumer psychology is the “study of how people relate to the goods and services they use in their daily lives.”(Wise Geek‚ 2003). Consumer psychology studies people and by doing so provides what factors are important in the decision making of purchases and the value of services. By having
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Who is a Consumer ? Any individual who purchases goods and services from the market for his/her end-use is called a consumer. In simpler words a consumer is one who consumes goods and services available in the market. Example - Tom might purchase a tricycle for his son or Mike might buy a shirt for himself. In the above examples‚ both Tom and Mike are consumers. What is the difference between a consumer and a customer? Generally‚ a consumer refers to individuals who buy for themselves or their family
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firm attempts to study and understand the consumer behavior due to businesses stay in business by attracting and retaining customers (Arnold‚ Price & Zinkhan‚ 2002). That means only gaining a comprehensive understanding of consumer behavior can meet the firm¡¯s marketing goals. According to Solomon (1999)‚ most marketers now recognize that consumer behavior is an ongoing process; decision making unit plays an important role in this process. As the basic consumer decision-making unit‚ family are most
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