Understanding leadership Learner name: Gemma Whiting Learner registration number: Note: Learners must satisfy all the assessment criteria by achieving at least 50% of the marks available for each criterion. The ‘lines/box’ below a question is for guidance purposes only. Marks are not deducted for writing more. It is perfectly acceptable for all answers to be continued on additional forms provided they are attached to the assignment when making a submission. The availability of the form electronically
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ILM LEVEL 3 Award in first line management M3.01 Solving Problems and Making Decisions by Donna Sullivan Hull Training 2012 Table of Contents Context of assignment 2 The description of the problem 3 Analysis of the problem 4 Resolution of the problem 5 Implementation and communication of the solution 6 Appendix 7 Background: I work for the City Health Care Partnership within the Primary Care Medical Services‚ I work for 4 different GP practices as the Data Quality
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Cost per person £995 + VAT Course outline: Workshop One: Solving problems and making decisions M3.01 (One day) On completion of this mandatory unit participants are expected to confidently be able to: • Develop an introductory knowledge and understanding of solving problems and making decisions as required by a practising or potential first line manager. • Describe a problem‚ its nature‚ scope and impact. • Gather and interpret information to solve a problem. • Briefly summarise the options
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At Romec‚ we are more than 4‚300 people working in different parts of the business. It is important that we speak with one voice and make sure that every communication is simple and easy to understand. It’s a challenge as there are lots of technical terms. Email is one of the main types of communication across our business and must be as professional as a face to face meeting or telephone conversation. When writing think… Who are you writing to? (think about who your message is aimed at). What
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ILM Project Award in First Line Management The level of wasted stock from the pick & mix counter. Background The …… is an award winning visitor attraction in the UK . However is also and indeed primarily a conservation and educational charity which aims to entertain and educate visitors on the plight of the…….. The…..houses one of the finest …………. Onsite there is also a major research‚ breeding and conservation programmes‚ which work alongside similar charities worldwide. Role
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REFLECTIVE REVIEW M2.20 Managing yourself Word Count: 1237 Know how to manage yourself and your time in line with team and organisational goals Three strengths I believe I have as a team leader are:- • Expert knowledge I have worked in the Machine Shop for 15 years now and during that time I have amassed a lot of knowledge regarding the people‚ the products‚ the machines and the processes. I have been involved in a number of these processes and projects and also learned CNC programming
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Assignment 2 Managing Stress and Conflict in the Organisation Task 1 Understand the effectiveness of own organisation in dealing with workplace stress and conflict Stress is a part of everyday life and as such is a part of all organisations. Cole in his 2004 book ‘Management Theory and Practice’ describes stress as: The adverse psychological and physical reactions that occurs in individuals as a result of their being unable to cope with the demands being made of them. (p.382) It is estimated
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ILM-Institute of leadership and management Certificate in leadership and management Level 3 WORK BASED ASSIGNMENT Reflective Review M3.15 Managing stress in the workplace Managing Stress Causes of Stress in the organisation Stress can be caused by many different things within an organisation but the main causes of stress can be broken down into “six management standards” Anon (2009) how to tackle work related stress http://www.hse.gov.uk/ I used these areas to construct the
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management (ILM) project‚ the problems associated with implementing the project and possible ways to overcome these issues. In the main body of the report I will give an account of the years leading up to the implementation of the ILM project. This is an important factor as the industry was in a recession at the time and it is necessary to see how EMC was able to put itself in a position to take on such a large‚ time consuming and costly project. In the interventions section I will explain ILM and
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common sense & enables the manager / coach to overcome the challenges faced in delivering coaching in the working environment. In my workplace coaching is all about developing people especially my Senior Support Workers who are responsible for managing their own teams. My intention is to use coaching methods firstly to help them gain the confidence they need to make their own decisions based on their training‚ knowledge & experience & therefore grow into the managers of the future & secondly‚ to
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