AC 1.1 Explain the importance of effective communication in the workplace To explain the importance of effective communication it is important to understand what effective communication is. Effective communication us when the receiver (i.e. employee) understands the message just as the sender (i.e. leader) intended. An easy way of ensuring the receiver has understood the message is in a simple conversation by where the sender can ask clarifying questions or ask the receiver to repeat the message
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ILM Unit 3.10 Understanding conflict management in the workplace . AC 1.1 Identify causes of conflict at work Causes of conflict in the work place can be due to various reasons‚ good examples of these would be Interdependence conflicts: This happens when a person relies on someone else’s co-operation on output or input in order for them to get there job done. An example of this would be if I was late getting a required weekly report on production performance to my boss on time which he
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Understanding Leadership Styles There are a number of factors that will influence the style of leadership a leader may choose‚ such as: The working environment‚ The task or project that is being tackled‚ The staff themselves and their preferred style of working‚ along with their personal traits and qualities How do you determine what is an appropriate style? Any leader uses a range of different styles at different times during the course of a single day. Decisions have to be made and it may
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Introduction The goal of the Change Management process is to ensure that standardised methods and procedures are used for efficient and prompt handling of all Changes‚ in order to minimise the impact of Change-related Incidents upon service quality‚ and consequently to improve the day-to-day operations of the organisation. In this report I have outline EMC’s main reasons for implementing the Information lifecycle management (ILM) project‚ the problems associated with implementing the project
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ILM-Institute of leadership and management Certificate in leadership and management Level 3 WORK BASED ASSIGNMENT Reflective Review M3.15 Managing stress in the workplace Managing Stress Causes of Stress in the organisation Stress can be caused by many different things within an organisation but the main causes of stress can be broken down into “six management standards” Anon (2009) how to tackle work related stress http://www.hse.gov.uk/ I used these areas to construct the
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Change in the Workplace: Understanding People in Change Reich (2000) states that change is sudden‚ nonlinear‚ and constant. Radical changes in the workplace are those changes that have a dramatic and sometimes traumatic effect on the work environment and personnel. Asking someone to take a different action than what they are used to does not mean they will want to do it. Resistance to change in the workplace means loss of productivity. As a change insurgent‚ it is important to get personnel
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Change in the workplace Change in the Workplace Tom is an employee who has been with the company‚ Community Tissue Services in Dayton‚ Ohio‚ for over eleven years. Until the fall of 2008‚ he had worked in distribution and made his way to the top as the Director over the recovery department. During this time‚ he had completed his MBA in hopes to become the Chief Operating Officer (COO) one day. Things were looking fine until the company was bought out by another organization. Shortly thereafter
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Psychology of Health in the Workplace I believe the work environments can be positive or negative on the psychology health and workplace. The work environment has many properties that can affect both psychological and physical well-being‚ which is important to understand those aspects of work environments as well as identifying psychosocial characteristics of the workplace‚ which can affect his or her health. The first step is to create a psychologically workplace‚ which takes commitment and time
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Understanding Diversity in the Workplace Chamberlain College of Nursing / DeVry University Abstract Despite a vast array of society’s attempts to make the workplace equal for all people‚ discrimination still continues to this day. When an employer understands and values differences among their employees‚ the company can gain many valuable assets. An employer can benefit by having a diverse group of employees‚ who each bring different strengths with them. Having a group of divergent employees
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PART ONE Understanding change Perspectives on change The ethics of organizational change Planned change and its critics Strategic change Building and developing competitive advantage 3 39 73 11 1 147 CHAPTER 1 Perspectives on change 1.1 Introduction 1.2 Perspectives on change 1.2.1 Modernity‚ progress‚ and change 1.2.2 Pathways to change 1.3 Structural-functional change: changing structures and functions 1.3.1 An organization is a complex whole 1.3.2 Structural theory 1.4 Multiple constituencies:
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