INTRODUCTION Oriental Bank of Commerce (OBC) was started in Lahore‚ Pakistan in 19th February of the year 1943. It made a modest beginning under its Founding Father‚ Late Rai Bahadur Lala Sohan Lal. OBC is a public sector bank engaging in monetary intermediation of commercial banks‚ saving banks and discount houses. In 1947‚ the Bank had to face the holocaust of partition. The bank was nationalized on 15 April 1980. It has its headquarters in Gurgaon‚ Haryana‚ India. Its revenue stands to be Rs
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Abhishek Angadi (A005) Anshul Garg (A015) Manan Gupta (A018) Rishabh Jain (A022) Manasa Koralla (A027) Anuj Tekumal(A052) Aneesh Vijh (A055) EXECUTIVE SUMMARY Overview of the Bank Key Financial highlights Business Model/ Exposure to different sectors Performance analysis -Segment Analysis -Asset Quality & Restructuring/Provisioning -Key ratios -CAR and capital requirement -Peer analysis -Camel Road ahead/Future Outlook OVERVIEW HEADQUARTERS: GURGAON‚ HARYANA
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RAJ. M.B.A.‚ B.L.‚ PGDHRDM steevenraj1963@yahoo.co.in |DOING Ph.D. IN BUSINESS ADMINISTRATION IN | |" AN ANALYSIS ON POST MERGER IMPACT ON BANKS OF INDIAN BANKING SECTOR " IN MADURAI KAMARAJ UNIVERSITY | |TEACHING EXPERIENCE | |ACADEMIC COUNSELLOR FOR
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Summary Leadership at Commerce Bank knew what it needed to do to be successful in the banking industry. They knew from the get go that they wanted to focus on differentiating themselves from competing banks. They wanted to compete on service rather than price recognizing that their prices weren’t always the best in the industry. Their corporate strategy was set around their customers having a positive‚ memorable‚ and consistent experience when they visit any of the Commerce Bank branches. They relied
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University Wayne Huizenga Graduate School of Business & Entrepreneurship Assignment for Course: OPS 5095 Service Operation Management Submitted to: Submitted by: Caroline Smith Date of Submission: January 24‚ 2012 Title of Assignment: Commerce Bank CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledge and disclosed in the paper. I have also cited any sources from which I used data‚ ideas of
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of Business & Entrepreneurship Assignment for Course: OPS 5095‚ Service Operations Management Submitted to: Dr. Joseph Chavez Submitted by: Xiaoyan Jiang N01438073 Date of Submission: 5/5/2013 Title of Assignment: Commerce Bank CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data‚ ideas or
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Executive Summary Commerce Bank was founded in 1973 by Vernon Hill II who took his experience in operating fast-food restaurants and applied it to banking. He decided to call his branches "stores" and developed a business model focused on maximizing customer convenience and delivering consistently great customer experiences. Commerce Bank invested heavily in store facilities and personnel to make the customer experience great and did not focus on having the best rates. To increase convenience‚
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Executive Summary Commerce Bank has been a pioneer in the banking industry by returning to customer service. This has driven customers to the bank‚ but in order to stay ahead on the curve they want to move away from the model that has worked for them. An analysis was performed regarding whether their new concept of “retailtainment”‚ entertaining customers throughout the banking service process‚ would be beneficial or not. After thorough consideration‚ it was determined that “retailtainment”
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Nova Southeastern University ~ H. Wayne Huizenga School of Business & Entrepreneurship Assignment for Course: OPS-5095 Submitted to: Dr. Kimberly Deranek Submitted by: Amy Monasterios Date of Submission: May 21‚ 2015 Title of Assignment: Commerce Bank Case Study CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data‚
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A REPORT ON THE “CUSTOMER SATISFACTION” AT “ORIENTAL BANK OF COMMERCE”‚ BHADRAK‚ ODISHA‚ PIN- 756100 A report Submitted in partial fulfillment of the requirement for the Award of the degree of Master of Business Administration Submitted by Mr. Chandrakanta Panigrahi MBA (BA)‚ TRI- IV ROLL NO- 07 UNDER THE GUIDANCE OF Prof. Dr. kirti Gupta [pic] INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP DEVELOPMENT BHARATI VIDYAPEETH UNIVERSITY PUNE *2008-2010*
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